Facebook & Instagram AI Chatbots for Sales Growth
AI-powered chatbots for Facebook and Instagram that respond instantly, qualify leads, and close sales — 24 hours a day, 7 days a week. Built for Caribbean businesses.
Serving businesses across Trinidad & Tobago, Jamaica, Barbados, Guyana, and St. Lucia.
The Problem
Your DMs Are Full. Your Sales Are Leaking.
Every day, potential customers send messages to your Facebook Page and Instagram profile — asking about prices, availability, services, and hours. If you’re not responding within minutes, they move on to a competitor.
Most Caribbean businesses can’t afford a full-time social media team. Manual replies are slow, inconsistent, and impossible to scale. You’re leaving real money on the table — not because your product isn’t good, but because the follow-up isn’t fast enough.
The Solution
An AI Sales Agent That Lives in Your DMs
Cerebra Caribbean builds intelligent chatbots that plug directly into your Facebook Messenger and Instagram inbox. Your bot handles the conversation from first message to booked appointment or confirmed sale — without you lifting a finger.
It speaks like your brand, answers your most common questions, captures contact details, and hands off to your team only when it’s truly needed.
What’s Included
Everything Your Social Media Inbox Needs
Feature 1 Instant Auto-Replies — 24/7 Never miss a message again. Your AI chatbot responds to every DM within seconds — day, night, weekends, and public holidays. No delays. No dropped leads.
Feature 2 Lead Qualification on Autopilot Your bot asks the right questions, filters serious buyers from browsers, and collects name, contact info, and intent — so your sales team only talks to warm, ready leads.
Feature 3 Product & Service FAQs Train your bot on your menu, pricing, services, and policies. Customers get accurate answers instantly without waiting for a human to respond.
Feature 4 Appointment & Order Flow Automation Guide customers through booking an appointment, placing an order, or requesting a quote — all within the chat thread. No website redirect needed.
Feature 5 Comment-to-DM Automation Turn post engagement into private conversations. When someone comments on your ad or post, your bot automatically slides into their DMs to start the sales conversation.
Feature 6 Seamless Human Handoff When a conversation needs a personal touch, the bot gracefully transfers the chat to your team — with the full conversation history included so nothing is repeated.
Feature 7 Broadcast Messaging Send targeted promotional messages, follow-ups, and re-engagement campaigns to your subscriber list directly through Messenger and Instagram.
Feature 8 Analytics & Reporting Dashboard Track conversations, leads captured, response times, and conversion rates. Know exactly how your chatbot is performing and where to improve.
Who It’s For
Built for the Caribbean Business Landscape
Restaurants & Food Businesses Handle orders, share your menu, confirm delivery areas, and take reservations — all through Instagram and Facebook DMs.
Salons, Spas & Beauty Professionals Let clients book appointments, check availability, and get pricing without calling in. Your calendar fills up while you focus on your clients.
Retail & E-Commerce Stores Answer product questions, share stock availability, process enquiries, and guide customers to checkout — automatically.
Real Estate Agents & Developers Qualify buyers and renters, share property listings, schedule viewings, and follow up with prospects on autopilot.
Clinics, Dentists & Healthcare Providers Respond to appointment requests, share clinic hours and services, and capture patient contact details — compliantly and professionally.
Event Promoters & Entertainment Manage ticket enquiries, share event details, collect RSVPs, and send reminders through broadcast mThe Process
Up and Running in Days, Not Months
Step 1 — Discovery Call We learn your business, your customers, and your sales process. We map out exactly what your chatbot needs to do.
Step 2 — Build & Train We build your bot, train it on your FAQs, products, services, and brand voice. You review and approve before anything goes live.
Step 3 — Connect & Launch We connect the bot to your Facebook Page and Instagram account. Full integration, tested and ready.
Step 4 — Monitor & Optimise We track performance in the first 30 days and fine-tune responses to improve conversion rates.
Why It Works
Caribbean Customers Expect Fast. Your Bot Delivers Faster.
Response time is the number one factor in converting a social media enquiry into a sale. Studies show that businesses that respond within 5 minutes are 9x more likely to close the lead. With an AI chatbot, your average response time drops to under 10 seconds — every time.
Caribbean consumers are already comfortable using WhatsApp, Instagram DMs, and Facebook Messenger to communicate with businesses. Meet them where they already are, with a bot that sounds like your team, not a robot.
Pricing
Simple, Transparent Pricing for Caribbean Businesses
All plans include setup, onboarding, and local support. Priced in USD with TTD billing available for Trinidad & Tobago clients.
Free — $0/month
- 3 Platforms- WhatsApp, Facebook & Instagram
- Up to 5 conversations/month
- Lead qualification
- FAQ’s
- Product Information
- Inventory/ Pricing Info
- Appointment Booking
Starter — $300/month Best for small businesses getting started with social media automation.
- 3 Platforms- WhatsApp, Facebook & Instagram
- Up to 200 conversations/month
- Lead qualification
- FAQ’s
- Product Information
- Inventory/ Pricing Info
- Appointment Booking
Growth — $500/month Best for businesses actively running ads and managing high DM volume.
- 3 Platforms- WhatsApp, Facebook & Instagram
- Up to 500 conversations/month
- Lead qualification
- FAQ’s
- Product Information
- Inventory/ Pricing Info
- Appointment Booking
Enterprise — Custom Pricing For multi-location businesses, franchises, or complex sales workflows.
- Unlimited conversations
- Custom integrations (CRM, booking software, payment)
- Dedicated account manager
- SLA-backed response times
- Full analytics suite
Frequently Asked Questions
Your Questions, Answered
Q: Will the chatbot sound robotic to my customers? A: No. We train your bot on your brand’s tone, language, and common phrases. Caribbean customers can even interact using local expressions and the bot is built to handle natural, conversational messages — not just scripted menus.
Q: Do I need a website to use this service? A: Not at all. The chatbot lives entirely within your Facebook and Instagram inbox. If you have a Facebook Page or Instagram Business account, you’re ready to go.
Q: Can the bot handle both English and other languages? A: Yes. We can configure bots for English and Spanish-speaking markets, which is especially useful for businesses expanding into Latin America or serving multilingual communities in Guyana and Trinidad.
Q: What happens if a customer asks something the bot doesn’t know? A: The bot is programmed to gracefully escalate unknown questions to your team rather than give wrong answers. You’ll be notified immediately so no enquiry falls through the cracks.
Q: Is this compliant with Meta’s policies? A: Yes. All our chatbot builds follow Meta’s Messenger Platform policies and Instagram API guidelines. We handle the technical compliance so you don’t have to worry about it.
Q: How long does setup take? A: Most businesses are live within 5–10 business days from the date of onboarding.
Q: Can I use this alongside my WhatsApp chatbot? A: Absolutely. Many of our clients run Facebook, Instagram, and WhatsApp bots simultaneously for full omnichannel coverage. Ask us about our bun
Stop Losing Sales in Your DMs
Every unanswered message is a missed opportunity. Let Cerebra Caribbean build you an AI chatbot that works around the clock — qualifying leads, answering questions, and booking customers while you run your business.
Book Your Free Strategy Call | Chat With Us on WhatsApp
No long-term contracts. Cancel anytime. Setup included.
Cerebra Caribbean provides AI chatbot solutions for businesses across the Caribbean, including Trinidad and Tobago, Jamaica, Barbados, Guyana, and St. Lucia. Our Facebook and Instagram AI chatbots help local businesses automate customer conversations, capture leads, and grow sales without increasing headcount.